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I would like to take few minutes to tell you what a pleasant experience i had with your company and specifically, Chad who provided the service on 12/21/2011.
I recently purchased a home in Allentown and on 12/20 (after calling a few other HVAC companies), I called your company inquiring about what services you offer. my home is new to me but had been unoccupied for 2 years prior to my purchasing it; therefore, the 20 year old heater had not been serviced since 2009.
My "normal" oil heating company for the past 22 years was far too far away and would not come to Allentown to provide service for a gas heater. So I was nervous about whom I was going to get in Allentown. But from the first call, I felt very happy and comfortable with Deiter Brothers. Naturally, when the tech (CHAD) came out, I was somewhat concerned that as a new customer, I might get "taken" but that turned out NOT to be the case. On the contrary, Chad was very patient with my questions, took the time to explain ho
- Shvetz Insurance Agency
Last week I had the privilege of working with your Company. Without getting into all the intricate details, a few of your employees serviced our furnace on a few different occasions. Over the two days and one very lengthy night, your employees Ben and Steve, both Master technicians were fantastic to work with. Both men were extremely thorough and diligent in their undertakings. Ben and Steve clearly explained the problems and the actions they were going to take to get the furnace up and running. They were able to answer all of my questions in simple terms that I could then relay to my Husband who was traveling. Their demeanor and professionalism made me feel comfortable as my young family was home at the time. This type of customer service is difficult to find these days, therefore I would like to say thank you and I trust you will thank each one of these men individually for representing your company so successfully. I look forward to working with you again in the future.
- Kourtney C.
Chuck was terrific!
- Lynn Campbell
The techs were great. They were on time and everything was left very neat and tidy
- Jessica Trauger
Your Technicians are always super clean, friendly, courteous and explain all details to me. They are even nice to my dog!
- Jan Schanck
We wanted you to know how professional and informed Dave, Eric, Rick and the nice gentleman in training are. Bruce said "they all did a hell of a job" I say, "we both appreciate your expertise."
- Bruce & Patricia Buratti
I have been a satisified customer since 1978!
Also, thanks for the cookies and cool bag!
- Mike Keenan
Workers were highly skilled and professional; did a great job!
- Mary F.
Everyone was very professional and the work was done well. Cleanup was excellent!
- Barb M.
The service people who installed the air conditioner were exceptional and efficient.
- George A.
We have been dealing with Deiter Bros. for over 48 years and have always been completely satisfied!
- Joseph P.
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